We use cookies to create the most effective website possible for our customers.
Full details can be found here

Privacy Statement

General Data Protection Regulation (GDPR) Compliance

This compliance statement informs you of the regulatory details affecting the Company, the data that is held about you, how me might share that information and your agreement as to how we may contact you and for what purposes. This is in accordance with the UK Data Protection Act 1998 and the EU General Data Protection Regulation in line with EU Article 29 Working Party and the UK Information Commissioner’s Office.

Company Details

Merseyflight Air Training School
Viscount Drive
General Aviation Apron
Liverpool John Lennon Airport
Liverpool
L24 5GA

Tel. 0151 907 1450
Email: info@merseyflight.co.uk

Customer Data Held by the Company

Customer data held by the company includes:

  • Address (house, street, town, county, postcode)
  • Telephone number
  • Email address
  • Emergency contact details (name and telephone)
  • Date and place of birth
  • Nationality
  • Flight Crew Licence details (copies of licence and medical certification)
  • Training records (critical appraisals of lessons, examination results)
  • Usernames & passwords for Merseyflight systems access

No financially-related Customer information is retained by the company.

Data Retention and Security

The above data will be retained by the Company for a minimum period of 5 years following the expiry of the Customer’s membership / since the date of the last Customer transaction, whichever is the latest.

The data is securely held on-line within the Merseyflight accounting system, booking system and internal database.

Secure access to Customer data is solely granted to the Company’s staff for use in strict accordance within the scope of the business practices of the Company.

Data Use

We do not sell mailing lists to other companies, or divulge any of your personal details to other companies or individuals. The Company will only consider transfer of flight training records to other approved flight training organisations where a written Subject Access Request (SAR) to this effect has been submitted personally by the Customer.

Data held by the Company will be strictly for sole use within the scope of the Company operations, which are:

  • Use of contact details to facilitate the provision of goods and services as requested
  • Use of contact details for administrative purposes, i.e. flight bookings and amendments, dissemnintation of safety information and operational notices
  • Use of email addresses for the notification of appropriate products, services and opportunities (only where you have specifically given consent and strictly within the scope of the Company’s business activities)

Rights of the Customer

The customer has the following rights as defined under GDPR (see https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/)

  • The right to be informed
  • The right of access
  • The right to rectification
  • The right to erase
  • The right to restrict processing
  • The right to data portability
  • The right to object
  • Rights in relation to automated decision making and profiling.

Customer Agreement

By providing your details either during the checkout process or during a membership application you, the Customer, confirm that you agree to your data being stored, processed and used according to the procedures detailed above.

You can request the amendment or removal of your data at any time by contacting the Data Controller using the Company contact details given above. Please note that removal of contact details is not consistent with flight safety and security and will therefore invalidate any school membership priviliges held.

If you have given consent to receive email notification of products, services or opportunities, you can withdraw your consent at any time by contacting the Company directly or by clicking the ‘unsubscribe’ link on the email.
 

Cookies

What are Cookies?

Cookies are harmless tiny text files stored on your computer when you visit certain web pages. Cookies don’t usually contain any personal information and are mostly useful to you. Generally they are used to improve your experience and inform marketers of your journey, so that in turn they can make improvements to the website.

What Cookies do merseyflight.co.uk store?

We use cookies in our online store to keep track of what you have in your basket, and to remember you when you return to our site. The following table lists the cookies stored by merseyflight.co.uk:

Name of cookie What the cookie does Host Expires
X-Mapping-kjicghkc (Where the characters after the last hyphen vary - random number) Allows us to offer faster responses and higher availability by running our website on a clustered system merseyflight.co.uk When you close your browser
currency Tracks the currency type selected in our online store merseyflight.co.uk After 1 month
language Tracks the language selected in our online store merseyflight.co.uk After 1 month
PHPSESSID This cookie is essential for the operation of our online store. It enables you to register, log-in, add items to your basket and checkout merseyflight.co.uk When you close your browser
eu-opt-in Used to record your acceptance of our cookie policy, if clicked merseyflight.co.uk After 5 years

Accepting cookies

To make full use of our online store, cookies need to be enabled on your browser; certain features will not work if you reject cookies. Cookies are used to offer a personalised experience when browsing the website on your computer or mobile device.

If you choose not to allow cookies you will still be able to browse the site but your experience will not be as good as if you have cookies enabled. Without cookies you will not be able to add items to your basket or complete the checkout process.

You will be informed about our cookie policy when entering our website and online store. If you choose to accept our cookies then you will not be asked again, unless you delete all cookies when you close your browser. By continuing to browse our website and online store, you are also accepting our cookie policy.

Why do I need to know about cookies?

We're giving you this information as part of our initiative to comply with recent legislation, and to make sure we're honest and clear about your privacy when using our website.

Further information on cookies can be found at: www.allaboutcookies.org

(sets the eu-opt-in cookie and removes the 'cookie information' message)